Messaging
What gets texted to customers, and when.
These only go to customers who opted in to text messages, and never to anyone who replied STOP. Words in {{braces}} are filled in when the message is sent — an unknown one is left out rather than shown to the customer.
Keep “Reply STOP to opt out” in these. It matches the sample messages filed with the carrier, and traffic that does not match the registration is what gets a messaging campaign pulled.
These are created with your business workspace. If this is empty, the messaging migration has not been applied to this environment.